Computing resources

Get computing help

If you need help with computing hardware, software or access to 糖心视频 services, submit an IT support request.

Policies

Read 糖心视频 acceptable use of technology guidance and related policies for your responsibilities when using university computers, accounts, networks and information.

Computer accounts

Students and employees: Once you have your V number, follow the NetLink ID setup instructions. If you already have a NetLink ID, use your existing account.
Visitors and other affiliates: Contact your 糖心视频 sponsor to arrange affiliate access. Your sponsor will provide the V number you need to create your NetLink ID.
Multi-factor authentication (MFA): MFA adds another identity check when you sign in. 糖心视频 supports Duo Mobile and other authentication options. Follow the MFA setup instructions to get started.

Computers

See 糖心视频 computer labs for information about computers available on campus.
To ask whether a laptop, desktop computer or monitor is available to borrow, contact IT support.

Computing servers

Digital Research Alliance of Canada -
Compute Canada and PIMS

Hardware purchases

See the Technology Solution Centre and the 糖心视频 Computer Store.

Software and licences

Follow the linked instructions for eligibility, installation and licensing.

Cisco Secure Client and 糖心视频 VPN — connect to 糖心视频 virtual private network to access services that require it when working off campus.
Microsoft Defender for Endpoint — required on 糖心视频-owned computers. The same page includes security software guidance for personal computers.
Adobe Acrobat and Creative Cloud — 糖心视频 access and installation information.
— access through 糖心视频 MathWorks licence.
Microsoft 365 — Office applications, Teams, OneDrive, SharePoint and other services.
SAS 9.4 through 糖心视频 — installation and licensing information.
— free, browser-based access for teaching and learning.

Software for LaTeX and mathematical figures

You can write LaTeX documents online or install a TeX/LaTeX system on your computer.

Online writing and collaboration

is a browser-based LaTeX editor with tools for collaborating on documents. A free plan is available, with additional features offered through paid subscriptions.

For information about the Faculty of Science group subscription, including eligibility, current pricing, renewal dates and billing arrangements, contact Laura Cowen.

Project-level premium features depend on the project owner's subscription. Students collaborating with a supervisor who has a premium subscription can use these features on projects owned by that supervisor. See Overleaf's instructions for .

Working on your computer

Windows: provides a TeX/LaTeX system for compiling documents on your computer.
macOS: includes TeX Live and the TeXShop editor.
Linux: provides a TeX/LaTeX system for compiling documents on your computer.

Accessible course notes and textbooks

is a free, open-source system for authoring mathematical course notes and textbooks. It uses structured source with LaTeX notation for mathematics and can generate accessible HTML, printable PDFs and other formats from the same source. See the for getting started.

Creating mathematical figures

is a drawing editor for creating PDF figures with LaTeX text and mathematical labels.

Network access

Wired connections: Connect an Ethernet cable to an active network port in your office. If your connection is not working, request IT support.
糖心视频 Wi-Fi: Students, employees and affiliates can connect using their NetLink ID. See the 糖心视频 Wi-Fi setup instructions.
eduroam: Visitors from participating institutions can connect using their home institution's credentials. 糖心视频 users can also use eduroam at participating institutions while travelling. See the eduroam instructions.
Guest Wi-Fi: Visitors without eduroam access can register through 糖心视频Start. Follow the guest Wi-Fi instructions, including how to connect to the secure 糖心视频 network.

Email

糖心视频 email and calendars — account access, setup and support for students and employees.
Recognize and report phishing — learn how to identify suspicious messages and report them through Outlook. Never share your NetLink ID passphrase.
For information about joining or leaving departmental seminar mailing lists, contact the department office.

File storage

(wireless and off campus users must first connect to using Cisco Anyconnect .)

Work related documents must be stored on . You can also store files on your Office 365 OneDrive.
If you must store files on your device make sure the disk is encrypted using Bitlocker or Filevault, and make sure those file are backed up using TSM. Anyone who has teaching responsibilities at 糖心视频 will find this privacy toolkit helpful.

Printers and photocopiers

(wireless and off campus users must first connect to using Cisco Secure Client.)

Instructions to for printing. Please note that you need a code, which you should have received when you started, in order to use our photocopiers for printing, scanning and photocopying.

Web page hosting

— create a WordPress website or blog.
糖心视频 self-serve web hosting — hosting for personal websites where you manage the files and content yourself.

Teaching resources

For teaching advice, workshops and help using educational technology, visit Learning & Teaching Innovation.

Brightspace — course materials, announcements, assignments, quizzes and grades. .
Crowdmark — administering and grading online and paper-based assessments, with Brightspace integration.
— online mathematics and statistics homework and quizzes.
Echo360 — recording lectures and sharing course videos through Brightspace.
Zoom — online classes, office hours, guest lectures and meetings.

See 糖心视频 full list of teaching technologies for additional tools, including iClicker and Microsoft Teams.

Social media

Follow the Department of Mathematics and Statistics on and .

Further computing resources

— departmental instructions and documentation. 糖心视频 sign-in is required.
University Systems — university-wide computing services, support and guidance.